Global HR

Global Human Resources

— Nina Segal

This article originally appeared on Monster.com. http://learning.monster.com/learning/resources/article/110185?id=d31235ff5f69cede6c9ca3e918bc537d

With business and the economy becoming globally focused, many companies are sending their employees overseas, and approximately 45 percent plan to increase their number of expatriates, according to a recent study from the Center for Global Assignments, reported in the New York Times. This "global workforce" has created new career opportunities for job seekers interested in the human resources field.

What does a global human resources professional do? A little bit of everything. Individuals being sent abroad by their companies have many questions, and need a variety of services coordinated, from getting the correct visas and figuring out salary and tax status, to obtaining settling-in services, housing assistance and cross-cultural training. HR professionals are responsible for pulling all of this information together, and making sure that all of the necessary hurdles (like visas, for example) are taken care of so that expats have a smooth transition into their new work and living environments.

Some organizations use their internal human resources staff to provide such services, but many contract these services out to global relocation firms, which are usually based in the US. But whether you are working for a specific company that provides information and support to its own employees, or are working for an organization that specializes in global relocation, you need a certain core skill set that is slightly different from that of a human resources generalist.

Here's a brief overview of the most important qualities a global human resources professional must have:

Strong Attention to Detail

You will be dealing with paperwork and legal documents like visas and leases that are often in different languages, and subject to different conditions and laws. Thousands of dollars are at stake, so you'll need to be organized and detail oriented enough to deal with the challenges that unfamiliar bureaucracies and languages may present.

Patience, Perseverance and Interpersonal Skills

There is often a great deal of anxiety associated with going abroad, and you must handle the concerns of expatriates and their families with care and concern. In most human resources jobs that don't involve issues like relocation, you tend to work mostly with the employee. In this case, relocation is a family affair, so patience is critical when dealing with cultural issues in countries and cultures different than your own. It's not always easy to navigate an unfamiliar system when assisting employees with finding housing, schools and other services, so perseverance and strong interpersonal skills can make all the difference in making sure that everything gets done, and that everyone is comfortable with what lies ahead.

Good Time Management Skills

Sometimes individuals are sent abroad quickly, so time management skills and the ability to work well under pressure are crucial. You never know when you might have to drop everything to assist a senior-level executive who must be sent abroad -- tomorrow. The challenge here is dealing with different time zones and cultures where "urgency" has a much different connotation than in America.

Global relocation specialists traditionally have a background in human resources, and many have some international experience. While the job can offer many rewards, it can be very stressful and frustrating, especially when you're dealing with red tape or a demanding employee. But as many global HR professionals will tell you, the chance to work in an international setting far outweighs the challenges and frustrations.

Learn More

If you're interested in learning more about a career in international human resources, the following Web sites may be of interest:

Check out Monster.com job listings for the following job titles: account manager, global relocation specialist, international human resources professional.

The Society for Human Resource Management has an International Institute of Human Resources site, which offers information on global HR positions, a member directory and country-by-country research on HR issues.

The Employee Relocation Council focuses mainly on domestic and international employee relocation; check out their Center for International Assignment Management, where you'll find State Department travel advisories, bulletin boards on relocation and publications on living and working abroad.

GMAC Global Relocation Services features resources for spouses of expats, career development programs for global HR professionals, and tax, labor law and cost of living information.

other resources:
http://www.mindexchange.com/international-hr.htm